After you submit
What happens next?
Here's what to expect after you submit your technical support request.
1
We receive your request
Your support requirements and environment details are securely submitted to our technical team.
2
We assess your requirements
We review the scope, environment and technical requirements to determine the right approach.
3
We contact you
Our team contacts you to confirm the scope, scheduling, access requirements and any additional information needed.
4
We schedule the support
Once the requirements are agreed, we coordinate the support session, deployment or implementation with your organization.
Purchasing technology too?
If your organization also needs to purchase products in quantity, you can submit a separate bulk order request.
Request a bulk order