1
Order confirmed
We verify your order, payment and delivery information before preparing the shipment.
Shipping & Delivery
Where's your order?
Enter your TweakMart tracking ID below to check the latest status of your delivery.
How delivery works
A simple journey from order confirmation to delivery.
We coordinate each stage so you know what happens after your order has been placed.
2
Packed & prepared
Your products are prepared for dispatch based on the item type and delivery requirements.
3
Logistics assigned
We select an appropriate logistics partner based on destination, availability and shipment requirements.
4
Delivered
Your shipment is delivered to the address provided during checkout or agreed for your business order.
Logistics network
Delivered through trusted logistics partners.
TweakMart may use different delivery providers depending on your location, shipment size, urgency and available service coverage.
The logistics provider assigned to an order may therefore vary from one shipment to another.
GIG Logistics
Used where suitable for domestic delivery, nationwide distribution and larger logistics requirements.
Nationwide-focused delivery
Kwik
Used where appropriate for faster last-mile delivery and fulfillment within supported cities.
Last-mile delivery
Sendbox
Used where suitable for e-commerce shipping and other local or wider delivery requirements supported by their network.
Prepared with care
From inventory to dispatch
Delivery expectations
Delivery time depends on the order.
Delivery estimates can vary based on the product, destination, stock location, order size, logistics availability and whether the order requires special handling.
Where a delivery estimate is available, we'll communicate it during the order process or after your order has been confirmed.
In-stock orders
Can generally move into processing more quickly once payment is confirmed.
Bulk and sourced orders
May have separate fulfillment and delivery timelines communicated with your quotation.
Special or oversized shipments
May require a different delivery method or additional coordination.
Delivery coverage
Designed for delivery across Nigeria.
Available delivery options may differ by location, so the final method is determined using the coverage available for your destination.
Major Cities
Orders to major commercial areas may have access to more delivery options and faster last-mile services.
Nationwide Orders
We can coordinate shipments beyond major cities using logistics services with broader domestic coverage.
Business Deliveries
Bulk orders and organizational shipments can be coordinated separately according to volume and destination requirements.
A few things to know.
Accurate delivery details
Please ensure the phone number and delivery address supplied with your order are correct.
Delivery availability
Some services may not be available in every location or for every product type.
Unexpected delays
Weather, traffic, public events, logistics disruptions or other circumstances can affect delivery timing.
Delivery concerns
If something does not look right with your delivery, contact TweakMart support so we can assist.