TweakMart is a product of CloudTweak Technologies Limited. References to “TweakMart”, “we”, “us” or “our” in this Policy refer to TweakMart and, where applicable, CloudTweak Technologies Limited as the operator of the service.
1. Information We Collect
We may collect information you provide directly to us when you create an account, place an order, request a quotation, submit a bulk order request, request technical support, contact us or otherwise interact with TweakMart.
This information may include your name, email address, telephone number, delivery address, company or organization details, order information, support requests and other information you choose to provide.
We may also collect technical information associated with your use of our website, such as device and browser information, IP address, pages visited, referring pages and information required for security, diagnostics and website operation.
2. How We Use Your Information
We may use personal information to process and fulfil orders, provide requested products and services, communicate about transactions, respond to enquiries, prepare quotations, coordinate deliveries and provide technical support.
We may also use information to operate, secure and improve TweakMart, prevent fraud and abuse, maintain business and transaction records, comply with applicable legal obligations and protect the rights and interests of TweakMart, CloudTweak, our customers and other users.
3. Payments
Payments made through TweakMart may be processed through third-party payment providers such as Paystack. Payment providers may collect and process payment information in accordance with their own terms and privacy policies.
TweakMart does not need to store your complete payment-card details in order to confirm and manage a transaction. We may retain payment references, transaction status, amounts and related information necessary for accounting, order management, reconciliation and support.
5. Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining transaction and accounting records, resolving disputes, enforcing agreements and complying with legal obligations.
6. Data Security
We use reasonable administrative, technical and organizational measures designed to protect information against unauthorized access, disclosure, alteration, loss or misuse.
No internet-based service or storage system can guarantee absolute security. Users should also take appropriate precautions to protect their account credentials and devices.
7. Your Privacy Rights
Subject to applicable law, you may have rights concerning your personal information, including rights to request access, correction, deletion or restriction of certain processing, and to object to or withdraw consent from certain processing where applicable.
Some information may need to be retained where required for legal, regulatory, security, accounting, fraud-prevention or legitimate business purposes.
9. Third-Party Services
TweakMart may contain links to or integrate with third-party services. Their processing practices are governed by their respective policies and are not controlled by this Privacy Policy.
10. Children’s Privacy
TweakMart is a general technology commerce service and is not designed specifically for children. If we become aware that personal information has been collected in circumstances that require parental or guardian authorization under applicable law, we may take appropriate steps to address the matter.
11. Changes to This Policy
We may update this Privacy Policy as our services, practices or legal requirements change. The effective date displayed at the top of this page indicates when the current version became effective.
12. Contact Us
Questions or requests relating to this Privacy Policy or your personal information can be submitted through TweakMart support.
Contact us